Customer Service

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Customer Service

Customer Service

Contact

Monday - Thursday, 9:00 to 14:30 p.m.

Friday 9:00 to 12:00 p.m.

Payment

We accept payment by : PayPal or Bank Transfer Payment

Bank Transfer Payment can be done on the QMI bank account:

BIC: KREDBEBB
IBAN: BE89 7370 3848 4185

Bank name: KBC Bank
Bank address: Leo Duboisstraat 24, 9280 Lebbeke, Belgium

When we receive your payment, we will ship your order and send you an email with tracking information.

Returns Europe

Quartermaster Inspector
Heikant 140 A
9240 Zele
Belgium

Returns UK

The Green Barn Barton Ltd
Attn: Peter De Brabander (QMI)
16 Cambridge road
CB23 7AR Barton
Cambridge
United Kingdom

Returns USA

Hessen Antique
Attn : QMI-retour
189 Cobb Parkway N
Suite A5
Marietta GEORGIA 30062
United States

Please indicate on a paper which size you would like to exchange the item for or would like a refund. Please also keep in mind that returns are at your own expense. We will then ship the new item again at our expense. Returns from the UK or USA must send an email to info@qmi.be on forehand so that we are aware of the package and can contact our parteners.